Customers can obtain help and advice via the EIBS Support Desk at any time during office hours. The Support Desk is contactable by telephone, email, support feedback form or fax. Additional support outside these hours can be obtained via special arrangement.
Our front line support team are available to answer queries related to any EIBS product or services. Our support team will work with you to ensure any issues are either resolved or escalated to our specialist development team. We ensure that issues are resolved in accordance with rigorous internal service level agreements.
